Shipping policy

.tob-pg{font-family:'DM Sans',Arial,sans-serif;color:#262320;max-width:820px;margin:0 auto;line-height:1.75;font-size:16px}.tob-pg h2{font-family:'DM Serif Display',Georgia,serif;font-weight:400;font-size:28px;margin:34px 0 10px}.tob-pg h3{font-size:17px;margin:24px 0 6px}.tob-pg a{color:#a6772a}.tob-pg .note{background:#efe6d8;border-left:3px solid #c8923a;padding:14px 18px;margin:18px 0}.tob-pg table{width:100%;border-collapse:collapse;margin:12px 0}.tob-pg td,.tob-pg th{border:1px solid #e2d8ca;padding:10px;text-align:left}.tob-pg th{background:#efe6d8}.tob-pg details{border-top:1px solid #e2d8ca;padding:14px 0}.tob-pg summary{font-weight:700;cursor:pointer}

Last updated: September 28, 2026

Free U.S. shipping on orders over $75 · $5.95 flat rate under $75

Where we ship

We currently ship to addresses within the United States, including APO/FPO/DPO addresses. We do not ship internationally at this time.

Rates & delivery times

Method	Order total	Cost	Delivery after shipping
Standard	Under $75	$5.95	3–7 business days
Standard	$75 and over	Free	3–7 business days

Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. holidays). Orders placed after 12 PM CT on Friday or over the weekend begin processing the next business day. Total delivery time is usually 4–10 business days.

Tracking

As soon as your order ships, we email a tracking number. Orders ship with USPS, UPS or FedEx depending on your location.

Address accuracy

Please check your shipping address at checkout. If you spot a mistake, email us within 12 hours and we will correct it before the order ships. We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost or damaged packages

If your tracking shows delivered but you cannot find the package, check with neighbors and your local post office, then email us within 7 days — we will work with the carrier to resolve it. If your order arrives damaged, email a photo within 7 days and we will replace it.

Contact

270 On Broadway
203 Broadway St, Cave City, KY 42127, United States
Email: support@270onbroadway.com
Hours: Tuesday–Friday, 12 PM – 5 PM CT · Saturday, 11 AM – 4 PM CT · Closed Sunday–Monday