Privacy policy

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Last updated: September 28, 2026

This Privacy Policy explains how 270 On Broadway ("we", "us", "our"), operating the website 270onbroadway.com, collects, uses and shares your personal information when you visit our site or make a purchase.

Information we collect

  • Information you give us: name, email, shipping and billing address, and order details when you check out, contact us or join our email list.
  • Payment information: processed securely by Shopify Payments, PayPal or our other payment providers. We do not store full card numbers.
  • Device and usage information: IP address, browser type, pages viewed and referring site, collected through cookies and similar technologies.

How we use your information

  • To process and ship orders, send confirmations and tracking, and handle returns.
  • To answer your questions and provide customer support.
  • To send marketing emails if you opt in — you can unsubscribe at any time.
  • To prevent fraud, keep our site secure and improve how it works.

Sharing your information

We share information only with service providers who help us run the store — our e-commerce platform (Shopify), payment processors, shipping carriers, and analytics and advertising tools such as Google. We do not sell your personal information.

Cookies

We use cookies to keep your cart, remember preferences and understand site traffic. You can control cookies in your browser settings; some features may not work without them.

Your rights

Depending on where you live, you may have the right to access, correct, delete or obtain a copy of your personal information, and to opt out of targeted advertising or the sale of personal data. Kentucky residents have these rights under the Kentucky Consumer Data Protection Act (KCDPA); California residents under the CCPA/CPRA. To make a request, email support@270onbroadway.com. We respond within 45 days and will not discriminate against you for exercising your rights.

Data retention & security

We keep order records as long as needed for accounting, tax and legal purposes, and use reasonable safeguards to protect your information.

Children

Our site is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time; the date above shows the latest version.

Contact

270 On Broadway
203 Broadway St, Cave City, KY 42127, United States
Email: support@270onbroadway.com
Hours: Tuesday–Friday, 12 PM – 5 PM CT · Saturday, 11 AM – 4 PM CT · Closed Sunday–Monday