Terms of Service

These Terms of Service govern the use of our website, online store, products, services, and related features. By accessing this website, browsing products, creating an account, or placing an order, customers agree to follow these terms and all applicable laws.

Please read these Terms of Service carefully before using the website. If you do not agree with these terms, you should not use the website or purchase products from us.

Online Store Terms

Customers must be at least the age of majority in their jurisdiction or have permission from a parent or legal guardian to use this website and make purchases.

Customers agree not to use our website, products, services, checkout system, content, or communication channels for unlawful, fraudulent, abusive, misleading, or unauthorized purposes.

Product Scope

Our online boutique may offer a curated selection of apparel, accessories, home decor, beauty and bath products, souvenirs, snacks, pet gifts, and other lifestyle items.

Product availability may change without notice. Some boutique-style products may be limited in quantity, seasonal, or available only while supplies last.

Product Information

We make reasonable efforts to present product descriptions, colors, sizes, materials, ingredients, dimensions, prices, and availability accurately. However, slight variations may occur due to photography, lighting, screen settings, supplier updates, manufacturing differences, packaging changes, or product-specific characteristics.

For apparel and accessories, fit, size, color, texture, and appearance may vary depending on style, fabric, cut, and individual preference. Customers are responsible for reviewing product details, sizing guidance, care instructions, and available descriptions before purchasing.

For beauty, bath, snack, decor, gift, or pet-related products, customers should review product labels, usage instructions, ingredient information, warnings, and suitability before use.

Pricing and Availability

Prices are listed in the currency shown at checkout and may change without notice. We reserve the right to update pricing, correct errors, modify promotions, limit quantities, or discontinue products at any time.

Adding an item to the cart does not guarantee that it will remain available. An order is not confirmed until payment is successfully processed and an order confirmation has been issued.

Order Acceptance

After an order is placed, customers may receive an order confirmation email. This confirmation does not guarantee fulfillment if there is a payment issue, inventory error, pricing mistake, address problem, suspected fraud, system error, or other issue requiring cancellation or adjustment.

We reserve the right to refuse, cancel, limit, or modify any order for reasons including but not limited to product unavailability, inaccurate information, suspected unauthorized activity, misuse of promotions, resale abuse, payment concerns, or violation of these terms.

Customer Information

Customers are responsible for providing accurate, current, and complete information at checkout, including name, email address, billing details, shipping address, and payment information.

We are not responsible for delays, failed delivery, returned packages, lost shipments, order issues, or customer service delays caused by incorrect or incomplete information provided by the customer.

Payments

Payments are processed through secure third-party payment providers. By submitting payment information, customers confirm that they are authorized to use the selected payment method.

If a payment is declined, disputed, reversed, flagged, or otherwise not completed, we may cancel, delay, or hold the order until the issue is resolved.

Shipping

Shipping terms, processing times, transit estimates, delivery responsibility, delayed packages, missing packages, damaged packages, and address-related issues are explained in our Shipping Policy.

Customers should review the Shipping Policy before placing an order.

Returns, Refunds, and Exchanges

Returns, refunds, exchanges, damaged items, incorrect items, non-returnable products, return shipping, and order cancellation rules are explained in our Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order. Items that are worn, washed, used, opened, altered, damaged, final sale, or otherwise ineligible may not qualify for return or refund.

Promotions and Discounts

Promotional offers, discount codes, sale prices, store credits, bundles, and special offers may be subject to additional terms. Offers may be limited by time, product type, customer eligibility, order value, inventory, or availability.

Discounts cannot always be combined and may not apply to previous purchases, taxes, gift cards, special services, return costs, or excluded items unless clearly stated.

We reserve the right to modify, suspend, or cancel promotional offers at any time where permitted by law.

Gift Cards and Store Credit

If gift cards or store credits are offered, they may be subject to additional terms shown at the time of purchase or issuance.

Gift cards and store credits are not redeemable for cash unless required by applicable law. Lost, stolen, or unauthorized gift card use may not be replaceable.

Care, Use, and Suitability

Customers are responsible for using products according to any labels, care instructions, warnings, ingredient information, or product guidance provided.

Apparel and accessories should be cared for according to care labels. Beauty and bath items should be used only as directed. Snack products should be reviewed for ingredient, allergen, and suitability information before consumption. Decor, gifts, and pet-related items should be used safely and appropriately.

We are not responsible for issues caused by misuse, improper care, alteration, failure to follow instructions, allergic reactions, individual sensitivities, improper storage, normal wear and tear, or use outside the product’s intended purpose.

Allergens and Product Sensitivities

Some products, including beauty, bath, snack, fragrance, textile, or pet-related items, may contain ingredients, materials, scents, dyes, fibers, or components that can cause sensitivities or allergic reactions in some individuals.

Customers are responsible for reviewing available product information before purchase and use. If a customer has allergies, sensitivities, or medical concerns, they should consult a qualified professional before using or consuming a product.

Third-Party Services

Our website may rely on third-party services such as ecommerce platforms, payment processors, analytics providers, shipping carriers, marketing tools, fraud prevention services, and customer support systems.

These third-party providers may have their own terms, policies, privacy practices, service limitations, and operating rules. We are not responsible for third-party websites, platforms, services, delays, interruptions, errors, or actions outside our control.

Website Content and Intellectual Property

All website content, including text, images, product presentation, graphics, logos, layout, design elements, product descriptions, and other materials, is owned by us, licensed to us, or used with permission.

Customers may not copy, reproduce, distribute, modify, sell, scrape, republish, or exploit website content without written permission.

User Comments, Reviews, and Submissions

If customers submit reviews, comments, photos, feedback, suggestions, or other content, they grant us permission to use, display, reproduce, edit, publish, or share that content for business, marketing, customer service, or website purposes where permitted by law.

Customers are responsible for ensuring that their submissions are accurate, lawful, respectful, and do not violate the rights of others. We may remove or decline content that is abusive, false, misleading, offensive, unlawful, promotional, or inappropriate.

Prohibited Uses

Customers may not use the website or services to:

Violate any law, regulation, or third-party right
Submit false, misleading, fraudulent, or unauthorized information
Attempt unauthorized access to systems, accounts, data, or payment tools
Interfere with website security, performance, checkout, or functionality
Transmit malware, spam, bots, scraping tools, or harmful code
Harass, abuse, threaten, defame, or harm others
Copy, scrape, or misuse website content
Misuse discounts, promotions, returns, refunds, or customer service policies
Place orders for unlawful resale, fraud, or unauthorized commercial activity
Engage in any activity that disrupts normal store operations

Account Responsibility

If customers create an account, they are responsible for maintaining the confidentiality of login credentials and for all activity that occurs under the account.

Customers should notify us promptly if they believe their account has been accessed or used without authorization.

Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee that access will always be uninterrupted, secure, timely, or error-free.

Website maintenance, platform updates, service outages, technical problems, security measures, or third-party interruptions may affect website availability.

Disclaimer of Warranties

The website, products, services, and content are provided on an “as available” and “as provided” basis to the fullest extent permitted by law.

We do not guarantee that the website will be error-free, that product descriptions will be completely free from minor inaccuracies, that all products will meet every customer expectation, or that services will always operate without interruption.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, punitive, or similar damages arising from use of the website, products, services, shipping delays, product availability, customer decisions, third-party services, or inability to access the website.

Our total liability related to a purchase will not exceed the amount paid by the customer for the specific product or order giving rise to the claim, unless applicable law requires otherwise.

Indemnification

Customers agree to indemnify and hold us harmless from claims, damages, losses, liabilities, costs, or expenses arising from misuse of the website, violation of these terms, infringement of third-party rights, unlawful conduct, or improper use of products purchased from us.

Governing Law

These Terms of Service are governed by applicable laws of the United States and the State of Kentucky, without regard to conflict of law principles, unless another law is required to apply.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business practices, website features, policies, legal requirements, or service providers.

Updates will be posted on this page. Continued use of the website after changes are posted means the customer accepts the revised terms.